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Built for estate agencies & property managers

Real estate reputation management that runs itself.
Every closing becomes credibility.

KundPulse sends an automated review request after every completed sale, letting or tenancy renewal, gives unhappy clients a private route back to the branch manager, and shows you which parts of the client journey shape your rating.

Cancel anytime • No setup fees • No lock-in

Google-policy compliant review invitations
kundpulse.com / executive-intelligence
Harborview Estates
All branches
Live
Executive Summary

Sellers praise your valuations, but slow updates between viewing and offer keep appearing in client feedback.

Highest Priority
Tighten Client Communication
Business Impact
★★★★★ High
Estimated Impact
$5,400/mo
RECOMMENDED ACTION
Send every seller a fixed weekly progress update until completion.
In Progress
Operational Impact Tracker
Improving
RECURRING MENTIONS
▼31%
Past 14 days
Why real estate reputation matters

The problems every agency faces

For estate agencies and property managers, reviews decide who gets the next valuation call.

Sellers pick an agent from Google reviews

Choosing who to trust with a home is a high-stakes decision, and most owners shortlist agencies by reading reviews long before they request a valuation.

One rating hides very different journeys

Sales, lettings and property management sit under the same profile. Without structured feedback you cannot tell which side of the business is pulling the score down.

Nobody asks once the keys are handed over

Completion day is the moment clients are happiest, and it is also when your team moves straight to the next instruction. Automating the ask captures that goodwill.

The client feedback loop

How it works for agencies and property managers

Step 1

After completion or move-in

When a sale completes, a tenancy starts or a renewal is signed, every client receives the same neutral invitation to share how the process went.

Step 2

Unhappy clients reach your branch manager first

A private recovery route, shown with equal prominence, gives frustrated buyers, sellers, landlords or tenants a direct line to management so a dispute is handled before it becomes public.

Step 3

Happy clients build the rating

Satisfied clients reach your Google profile in one tap, turning every completed transaction into an authentic review that wins the next instruction.

Agency outcomes

What real estate businesses gain with KundPulse

Reputation stops being a monthly surprise and becomes an operational metric your branch manager can act on this week.

  • Automated review requests after every completion, letting and renewal
  • Private client recovery before a complaint becomes a one-star review
  • See sales, lettings and property management feedback side by side
  • Spot recurring themes: communication gaps, viewing no-shows, maintenance delays
  • Track ratings and review volume for every branch
  • Give directors one view of the whole network

Client experience, measured

Track what wins the next instruction

Average Google rating4.8 ★
Review response rate96%
Private recovery rate61%
Top client concern this monthUpdate frequency

Illustrative dashboard figures shown for demonstration.

Privacy & compliance

No review gating, ever

Every client receives the same neutral invitation, and the public review link is always shown with equal prominence next to the private feedback route. That keeps your agency aligned with Google's review policies while client data stays encrypted, EU-hosted and isolated per business.

  • GDPR-aligned data handling
  • Encrypted data in transit and at rest
  • No screening or filtering of clients
  • Equal-visibility public review link for everyone
  • No incentives attached to review requests
FAQ

Questions agencies ask

Contact

Let’s secure your local search dominance

Drop us a line—our team will reply in under 24 hours.

Get in touch

KundPulse helps businesses turn everyday customer interactions into reviews, insights and growth.

Response time
Within 24 hours
What to expect
  • A personal reply from our team.
  • Tailored advice and feedback for your business.
  • Collaborative next steps to hit your growth targets.
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